Every lapsed client,
one working list.
Your booking system already knows who stopped coming in. Send us the export and we turn it into segments, sequences, and showed appointments — without you touching software.
Every segment. Counted, priced, worked.
Not just a contact dump — lapsed clients, no-shows, big spenders who drifted, and the people we must never text. Each row gets its own playbook.
| Segment | Playbook | Contacts | Booked → Showed | Recovered |
|---|---|---|---|---|
| Lapsed 6–12 months last visit faded out | Win-back | 312 | 11 → 9 | $7,200 |
| No-shows, last 90 days booked once, never sat | Recovery | 148 | 6 → 5 | $4,000 |
| Big spenders, 12+ months top 10% by lifetime value | VIP touch | 64 | 4 → 3 | $2,400 |
| Cancelled, never rebooked life got in the way | Rebook | 209 | 2 → 1 | $800 |
| Opted out or do-not-contact excluded automatically | Suppressed | 114 | 0 → 0 | $0 |
↑ 847 contacts → 23 booked → 18 showed → $14,400 recovered. Zero ad spend — the list was already yours.
You pay for bodies in chairs.
Most agencies bill for sends, clicks, or “engagement.” We bill for one thing: a client who walked back through your door. Every line is reconciled against your calendar.
- ✓Showed appointments only — booked-but-flaked costs you nothing.
- ✓Weekly reconciliation — every booked, showed, and billed line, matched to your calendar.
- ✓Zero floor — if a sprint produces zero show-ups, your invoice is zero.
Reviews, handled the same way.
The visit that just showed is your next five-star review. On the retainer, every completed appointment triggers a polite request the next morning — and we draft the responses for your approval.
- ✓Asked at the right moment — next morning, never the same minute they paid.
- ✓Responses drafted for you — you approve, we post. Bad reviews get flagged to you first.
- ✓One monthly page — new reviews, average rating, response rate. No dashboard to check.
The audit is free. The list is yours.
Send a CSV, get back what it’s worth — segment by segment — before you commit to anything.
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